Frequently Asked Questions
Please read this section before making any inquiries.
For any other unclear points, please contact us by phone.
tel. +81-0465-62-2004 (reception hours: 8:00-20:00)
About the Rooms
- About the Registered Cultural Property Locations
- In April of the 26th year of Heisei, the inn was registered as a national tangible cultural property. Three items were registered, preserving the early Ryokan architecture during the modern Yugawara Onsen development:
[1] Main building rooms 51 and 52, built in 1912-1913 (hearsay) for the accommodation of Duke Minoru Takeda, the chamberlain of Emperor Meiji. [2] Main building rooms 17, 18, and 19, built in 1926, where the 16th head of the Tokugawa family stayed, and it is also associated with the February 26th Incident.
Additionally, items registered as "a standard of form" and "difficult to reproduce" include [3] the granite gatepost and the stone wall made of Honkomatsu stone, both from the early Showa period (around 1925), which are rare due to their round-faced gateposts and hock-shaped coping stones.
When you visit, you will see these elements, and guests can explore the buildings from the early Taisho period. - About the Rooms in Registered Cultural Properties
- There are a total of 5 rooms in the registered cultural properties. While preserving the appearance at the time of construction, renovations have been made, especially in water-related areas. All rooms have toilets with heated seats and bidet functions. Guests who may be concerned about the convenience before their visit often feel relieved when they see the rooms. The main building may not compete with the new building in terms of soundproofing and confidentiality, but those who appreciate the traditional atmosphere may prefer the rooms in the main building.
The new building, built in the Heisei era, provides a refreshing space, and guests appreciate the calmness of the main building with its tiled roof. Please choose the room that suits your preference. - About the Baths in the New Building
- The bright new building, where sunlight pours in, has baths in all rooms. However, the water in these baths is not hot spring water. For hot spring baths, please use the gender-separated indoor baths or the two private reserved baths.
- About Toilets in the Inn
- All toilets in the inn are Western-style with warm-water washing functions. Even the main building, built from the early Taisho era to post-war, has modern water facilities. We hope you can feel the traditional charm along with the comfort of modern facilities.
- Smoking Policy
- Responding to customer feedback and the increasing trend towards non-smoking, the entire building, including rooms, has been non-smoking since 2019. We apologize for any inconvenience to smokers and ask for your understanding and cooperation. Smoking guests can use the smoking room on the 1st floor.
- Air Conditioning and Heating
- All rooms are equipped with air conditioning. Please adjust it to your liking.
About Meals
- About Meal Times
- Dinner is served from 6:00 PM or 6:30 PM. Please enjoy our monthly changing menu that highlights seasonal ingredients. Breakfast is available from 8:00 AM or 8:30 AM. Plan your day while savoring your meal.
About the Bath
- Use of Private Baths
- The private open-air baths and private semi-open-air baths are available from 3:00 PM to 10:30 PM and in the morning from 7:00 AM to 9:30 AM. We intentionally do not have a reservation system so that you can relax in your room without worrying about booking times. If available, you can use them for free as many times as you like.
Please check for availability each time. The usage time for each session is limited to 30 minutes. When in use, please hang the "In Use" sign outside the door. - About Hair Dryers
- Private reserved open-air baths and semi-open-air baths do not have hair dryers, but they are available in the separate male and female communal baths. Hair dryers are also provided in guest rooms.
Access Information
- About Parking
- The parking lot is located about 30 meters from Itouya, with a sign at the entrance. Please use the adjacent security station as a landmark. For guests arriving by car, we kindly ask for one car per room.
- About Shuttle Service
- Itouya is located right in front of the bus stop "Koen Iriguchi." Therefore, we do not provide shuttle service. If you are coming by JR Tokaido Line to Yugawara Station, take the bus bound for "Onsenjo, Fudo Falls, Okuyugawara" (Platform 2). After approximately 13 minutes, alight at the "Koen Iriguchi" bus stop, which is right in front of the inn.
Other Information
- Bringing Food and Drinks
- Bringing outside food and drinks is strictly prohibited under the guidance of the health department. Please enjoy the beverages provided by the inn, including sake, shochu, wine, and beer.
- Check-In and Check-Out Times
- Check-in is at 3:00 PM, and check-out is at 10:00 AM. Our inn is within walking distance of Manyo Park, Yugawara Municipal Art Museum, and souvenir shops. You may consider stopping by before your arrival or after your departure. The bus stop "Koen Iriguchi" is right in front, making it convenient to travel to JR Yugawara Station or towards Fudo Falls and Okuyugawara.
- Special Occasions
- For special occasions, we offer a commemorative day plan with a choice of benefits. Whether it's a birthday, anniversary, Mother's Day, Father's Day, or a significant moment in your career, we have a plan for various occasions. We provide a whole cake or simmered Kinmedai (alfonsino) as part of the plan.
Click here for the Special Occasion Plan
※ Cakes or simmered Kinmedai can also be ordered separately outside of the "celebration plan." Please place a special order according to your needs and preferences. - Wi-Fi Environment
- Wi-Fi is available in the building and guest rooms.
[Notes]
・Although we provide a connection environment, the speed and signal strength may vary depending on the situation.
・We do not have staff familiar with the internet environment, so we cannot provide support at the inn.
・Security and management are the responsibility and judgment of the guests themselves. - Elevator
- We apologize, but there is no elevator in the building. For guests concerned about stairs, we recommend Room 53 on the 1st floor.